Privacy Policy

Privacy Policy

This policy explains what The Product Forge collects through this website, why we collect it, and how to contact us about your information.

Effective July 1, 2026

Scope

This Privacy Policy applies to theproductforge.com and pages operated for The Product Forge. It covers information collected through the website, including the contact and audit request form.

This website is intended for business inquiries. Please do not submit sensitive personal information, payment information, health information, government identifiers, or confidential client data through the form.

Information We Collect

We collect information you choose to provide, such as your name, email address, business name, and the details you include in a message or audit request.

We may also collect basic technical information automatically when you visit the site, such as IP address, device and browser information, pages viewed, referring pages, timestamps, and approximate location derived from your IP address.

We use IP addresses for security purposes, including rate limiting and abuse prevention on the contact form.

How We Use Information

  • To respond to inquiries and audit requests.
  • To evaluate whether The Product Forge may be a fit for your business need.
  • To operate, secure, debug, and improve the website.
  • To understand aggregate site usage and improve conversion paths, including counting engagement events such as page views, section views, button clicks, and form starts.
  • To comply with legal obligations and protect against spam, abuse, or misuse.

Service Providers

We use third-party service providers to operate the site and handle inquiries. These include Vercel for hosting and server logs, Vercel Analytics and Vercel Speed Insights for privacy-friendly usage and performance measurement, and Resend for email delivery.

These providers process information on our behalf so the website and contact workflow can function.

How We Share Information

We do not sell personal information. We do not use contact form submissions for behavioral advertising.

We may share information with service providers, professional advisors, or authorities if needed to operate the business, comply with law, enforce our rights, or protect the site from abuse.

Retention

We keep inquiry information for as long as needed to respond, manage a business relationship, maintain records, improve our services, or meet legal and operational obligations.

You can request deletion of inquiry information by emailing us. We may keep limited records when needed for legal, security, or legitimate business reasons.

Your Choices

You can contact us at hello@theproductforge.com to request access, correction, or deletion of information you provided through the website.

If you do not want to provide personal information through the contact form, you can choose not to submit the form and contact us another way.

Security

We use reasonable technical and organizational safeguards appropriate for a small business website. No website, transmission, or storage system can be guaranteed completely secure.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from children.

Updates

We may update this Privacy Policy as the site, services, tools, or legal requirements change. The effective date above shows when this version took effect.

Contact

Questions about this Privacy Policy can be sent to hello@theproductforge.com.